Last Updated: 02/07/2025
At T-Funny.com, we take pride in delivering high-quality personalized apparel, including custom-printed t-shirts and caps. Your satisfaction is our top priority, which is why we offer a 30-day worry-free return and exchange policy for orders affected by errors on our part.
✅ Approved Returns (Our Mistake)
If there’s an issue with your order due to our error (e.g., wrong design, size, print defect, or damaged item), we’ll gladly offer:
- Free return shipping
- A full refund or free replacement (your choice)
- No restocking fees
Please contact us within 30 days of receiving your order at [email protected] with:
- Your order number
- Photos of the issue
- A brief explanation
❌ Returns Due to Customer Preference (Not Our Fault)
Since we create custom-made products, we cannot resell returned items due to:
- Wrong size selected by the customer
- Change of mind
- Incorrect design submitted
In such cases, we charge a 40% restocking fee (deducted from your refund) to cover production and handling costs.
How to Initiate a Return
- Email us at [email protected] within 30 days of delivery.
- Include your order number, reason for return, and photos (if applicable).
- We’ll review your request and provide return instructions.
- Once received and inspected, refunds/replacements will be processed within 5-7 business days.
Non-Returnable Items
- Final sale items (clearly marked at purchase)
- Products damaged due to misuse or improper care
- Items returned after 30 days
Refund Processing
Refunds are issued to the original payment method. Processing times may vary depending on your bank.
Note: This policy applies only to purchases made directly through T-Funny.com. For third-party sellers, please check their return policies.